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    Do all ubank customers need to use passkeys to log into their ubank app?

    Do all ubank customers need to use passkeys to log into their ubank app?

    Yes. Since May 2024, all new customers are already logging into their ubank app using passkeys. From 23 July 2024, existing customers can enrol a passkey via their security settings.

    We aim to have all customers using passkeys as their app log in method by November 2024.

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    Products issued by ubank, part of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 (unless otherwise stated). This information is general and doesn't take your personal situation into account. Please take the time to make sure it's right for you.