Send us a message

Home

Financial hardship

Send us a message

Tell us how much your property is worth.

You'll need to update these 1 fields to continue

Application details

First name

Last name

What's your email?

What's your mobile number?

Is this a new request for hardship assistance or an extension of your current hardship?

New

Extension

Do you see your situation improving in the future? If yes, how?

Reason for hardship?

Are you currently working?

Yes

Home loan information

Please provide your account number and name on the account

Declaration and authority

Please note that the information in this application will be retained by us as part of the records we hold regarding your accounts.

In assessing your application, you acknowledge that we may exchange information with:

credit reporting bodies
other lenders

Ubank Privacy Policy

I acknowledge that ubank will rely upon the information I have given to assess my Hardship Support request, if the information is not complete or accurate this may affect ubank's ability to assist me.

Thanks for getting in touch. We'll get back to you the second we can.

Oops! Something went wrong while submitting the form.

Everyday money

Home loans

Our banking app

Why us

Get help

Everyday money

Explore ubank everyday

Spend with confidence

A separate place for bills

Become a successful saver

Share your finances

Home loans

Explore home loans

I'm buying

I’m refinancing

I'm investing

Rates & fees

Home loan calculators

Learn

Get pre-approval

Start my application

Continue my application

Manage my loan

Why Us

About us

Newsroom

Our roadmap

Meet the team

Careers

Get help

Help centre

Contact us

Original ubank products

Forms for original ubank products

Tips and guides

System status

Staying safe online

Domestic violence support

Financial hardship

How can we help?

Search results

We're here to help

Apply for financial assistance